10 Most Asked Questions by WPS Office Users [Q&A]

10 Most Asked Questions by WPS Office Users [Q&A]

September 03, 2020

Hi, welcome back to another blog with WPS Office.

We have selected our top 10 frequently asked questions from our customer service team. You will definitely find questions that you are curious about! keep on reading to find out the answer to your questions 👉

Besides, you can also find more tutorials in our YouTube Channel.

Catalog

1. How to find out the version of your WPS Office
2. How to check my subscription status
3. How to change the language of spell check
4. How to find backup files
5. How to change measurement units
6. How to share files
7. How to change the system language
8. How to cancel my subscription
9. How to download the latest version of WPS Office
10. Already paid but unable to active premium

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  • Step 1: Open WPS Office on your device
  • Step 2: Find the ‘Settings’ icon to the top right corner
  • Step 3: Click ‘About WPS Office’

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  • Step 1: Open WPS Office on your device
  • Step 2: Find ‘Sign in’ on the top right corner, and log in your WPS Office account
  • Step 3: Click your portrait and select ‘My subscriptions’


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  • Step 1: Open a document with WPS Office
  • Step 2: Click ‘Review’ on the top menu bar
  • Step 3: Find ‘Spell Check’ option to the far left
  • Step 4: Select the option ‘Set Language’



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  • Step 1: Open a document with WPS Office
  • Step 2: Find ‘Menu’ on the top left corner
  • Step 3: Select the option ‘Backup Management’
  • Step 4: Click ‘Open Backup Folder’



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  • Step 1: Open a document with WPS Office
  • Step 2: Find ‘Menu’ on the top left corner
  • Step 3: Scroll down to find ‘Options’
  • Step 4: Find ‘Measurement units’ under ‘General and Save’

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  • Step 1: Open a document with WPS Office
  • Step 2: Find ‘Share’ icon on the top right corner
  • Step 3: Click ‘Create Share’



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  • Step 1: Open WPS Office on your device
  • Step 2: Find the ‘Settings’ icon to the top right corner
  • Step 3: Change ‘Language’ under ‘General’

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  • Step 1: Go to this web page: https://www.wps.com/subscription/
  • Step 2: Log in to your account
  • Step 3: Find the ‘Auto-renew’ button
  • Step 4: Click the icon to close/open
  • Note: Please cancel the subscription on corresponding platforms for users who may purchase on Google Play or AppStore.



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  • Step1: Go to our Download Links Album or Official Website
  • Step2: Click ‘Free Download’

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You can either try the process with another WPS account or contact our customer service for technical support. Please email your order number and WPS ID to the following email address:

  1. Windows:officesupport@wps.com
  2. Android:feedback@wps.com
  3. Mac:mac_wps@kingsoft.com
  4. iOS:iosoffice@kingsoft.com
  5. Linux:wps_linux@kingsoft.com

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Don't Forget to follow our YouTube Channel to watch more Office Tutorials.

It’s now in 2020. It’s WPS way of working.
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About Author

International operations department for WPS Office.