Artificial intelligence is all over the place. It’s in all aspects of our lives, and we practically can’t live without it. But what does automation mean for human labor? Is it going to make it unnecessary?
We’ll always need doctors, teachers, and manual workers. Most of all, we’ll still need people to program robots. Artificial intelligence cannot function without human knowledge in its background.
Still, AI might take over some positions in areas like customer support, accounting, or even taxi driving. If you analyze gas stations, you’ll notice that they already avoid hiring actual people, since the processes are automated.
Losing your job to AI sounds scary? It is creepy, but it’s a possibility you should undoubtedly consider if you work in a field that heavily relies on automation. When you understand the risk of AI taking over your job, you’ll be able to focus your energy on obtaining new knowledge and skills, which would make you liable for the future job market.
If you’re about to choose a profession and work your way towards it, you’ll probably want to avoid one that’s at risk of extinction.
Whatever your case is, you’ll certainly appreciate a list of jobs that automation might take over:
1. Customer Support Representative
If you work or intend to work as a customer support representative on an online platform, you’re facing the risk of chatbots. They were laughable not so long ago. The answers they gave were ridiculous. The technology of chatbots, however, is significantly improved and we’re already seeing big companies relying on them.
Here’s what Daniel Siu, a customer support team manager at BestEssays, has to say about this: “Chatbots are getting better than what most people assume. They can have a logical conversation and deliver proper answers. If, for example, a customer contacts us to ask for a price, the chatbot can immediately answer. If the conversation gets more complicated, the bot will simply forward it to an actual customer service representative. Yes; this means that we still need people in the team. The chatbots, however, reduce the workload. So we can hire fewer representatives and train them better to solve more complex issues.”
What does this mean for you?
Well if you want to stay in customer support, you better become the best representative in your niche. Learn more about the issues your customers face and try to get a promotion to a managerial position. That’s where the chatbots redirect the customers with complex issues.
Let’s take a brief moment to feel sorry for all accountants. Ready? Okay.
The most significant disadvantage of a human accountant is that they can’t spend 24 hours accounting. The human brain needs rest. Computer software only needs updates but can keep on working as long as it works correctly.
Does that mean that robots are going to replace human accountants once and for all? That won’t happen anytime soon. What a relief!
In fact, artificial intelligence is something that all accountants should be grateful for. Yes; it’s going to take over the repetitive tasks. Through machine learning technology, robots can audit expense submissions, do a risk assessment, clear invoice payments, and more.
So accountants should focus not on the repetitive tasks, but on the human aspects of their jobs. They can start handling more clients than before if they only take AI as an advantage instead of a threat.
3. Library Technicians
You always dreamed about working as a librarian? You love recommending books to people and talking to them about their impressions?
Bad news: this job may be obsolete in the near future. In the age of AI, we’re looking at robots that can help library users to find whatever book they need in an instant. The robot is even able to move through the library to take the user to the book’s location. And we’re not even talking about the future. This robot is called Hugh, and you can see him at Aberystwyth University’s Hugh Owen Library.
So what happens to librarians?
You might want to adjust your focus towards library leadership. You have to understand how these institutions are changing in the digital age, and you need to embrace technology as an effective library leader.
4. Taxi Driver
Uber’s self-driving cars sparked tons of controversy. Can a robot consider all traffic factors and safely deliver the passengers to their destination?
Apparently, we’re not quite there yet.
A fatal crash forced Uber to shut down the autonomous driving program. They brought the program back, but human safety drivers are currently operating the vehicles.
Currently, you’re at no risk of losing this type of job to a robot. But it will become a realistic possibility in future, since this technology keeps getting better.
What Can You Do?
Are you in a dangerous zone? Is AI heavily making its way into your industry?
The world is open and ready for more technology, so we should all welcome it into our lives. The good news is that direct contact is still present as an aspect in all industries. Robots may make medical diagnosis more accessible and more successful in the future, but doctors will still be needed to define the most probable diagnosis and recommend treatment.
Whatever your profession is, you have to keep getting better at it. That’s the only way to position yourself as an irreplaceable human.
About the author: Warren’s lifestyle is full of hiking adventures. When he’s not busy with his guitar or enjoying the sunny day outside, he excels at blogging skills and scrolls through social media. You can meet him on Twitter and Facebook.